Auto Ship Policies Effective Immediately
For those of you who are enrolled in our Auto Ship / Auto Pay program (does not apply to treats, snacks, single fruits, single seeds, single legumes, single nuts, single herbs, etc) our policies have changed.
In the past you could simply email me and change the number of pounds of food for any given month at the time of invoicing, as long as you did so before you paid your online invoice. Not so any longer.
The demand for our OWD foods is becoming increasingly difficult to fulfill as more and more bird-lovers decide to "feed their flocks really, really well" using our highly nutritious and pure species-specific convenience daily diet food. As a result, we are becoming too busy to add-on any given number of pounds to anyone’s monthly Auto Ship invoice at the drop of a hat. We can remove, but we can no longer add-on unless we receive one month’s advance notice.
Please, please be sure to email us at least one month in advance of your next Auto Ship invoice to add-on any amount of OWD daily diets: African Grey, Cockatiel, Cockatoo, Eclectus, Macaw, Birdie Brittle and/or Better Feathers.
How Our Business Works
We are a small, husband and wife team who owns, manages and operates BirD-elicious! Origins Wild Diets. We have no other employees or volunteers to help us. Part of the reason for doing all of the work ourselves is because there is not enough profit in this business to pay any employees (hiring employees would drastically increase the cost of your bird’s food), the other reason is to ensure your bird’s food is made by our own hands and quality controlled by us, no one else.
George will soon be going full time with our business, ending any kind of part time job outside of our business. This will allow increased production of all foods. It is only after George begins working full time for our business that we may be able to begin offering single packages of OWD on our website without registering for Auto Ship / Auto Pay. For now, this method and policy is all we can offer to ensure we are able to produce enough food for all who are willing to subscribe to Auto Ship.
Knowing how much of each variety of food to produce to cover all orders aids in our ability to plan our production schedule and cover all orders. Auto Ship / Auto Pay ensures that all orders are accounted for to plan our production schedule and ensures those who sign up that they will, indeed receive our OWDs for their flocks.
However, requesting that additional poundage of any variety of OWD to your monthly Auto Ship must be planned at least one month in advance. Since we cannot possibly know how much food your flock needs each and every month, that part is your responsibility as it is your responsibility to plan and notify us one month in advance if you need to increase your order of any OWD variety of foods.
Policies such as our business is managed by are in place due to the "niche" nature of producing handmade, artisan raw foods in a small batch-by-batch production method. Producing your flock's food in this manner ensures your bird is receiving the BEST bird food on the market!
I have been offering all of my dietary consultations free of charge. I no longer have the time to consult. I am not offering consultations for pay at this time; I am just way too busy. However, if any one customer contacts me on regular basis for nutritional consults, asking one question and then other on a frequent basis, I will send a Paypal invoice for payment for my services. I can answer one or two short questions, but if the questions/answers continue over a period of time be advised you will receive a bill for my time and expertise. Please read my nutritional articles at: http://exoticbirdclubonline.com/blogs. Almost any nutritional question you may have is probably already answered, or soon to be via my blogs. If you have a specific topic you would like me to address, please feel free to email me at Machelle@TheBestBirdFood.com to make your request. I will do my best to research and write about the topic you requested information about as soon as I have time.
For even more in depth nutritional information join ExoticBirdClubOnline.com (EBCO)at: http://exoticbirdclubonline.com/registration-3. Once you become a member you can also gain access to our UN-Workshops for my most updated and in depth nutritional information. Join our UN-Workshops here: http://exoticbirdclubonline.com/un-workshopstm-empowering-you after you have registered as a member of EBCO.
I do not like rules and regulations, unfortunately with increased demands on my time this is necessary so that our sanctuary and business flows easily and efficiently ensuring ALL of our customers are served correctly, equally and remain happy customers.
Thank you for understanding and accepting our policies.